Terms and conditions

1. Scope

These terms apply to every quote, booking and service of Culticlayer B.V., trading as Culticlayer, of Bilderdijkstraat 112, 1053 KW Amsterdam, the Netherlands (KvK 64084381, VAT ID NL851421933B01). Phone 020 737 4821, e-mail [email protected].

The contract is made up, in this order, of the special terms in the accepted quote, these conditions and — when a business client entrusts us with other people’s personal data — the data processing agreement, which prevails for that data. The privacy policy and the disclaimer inform you; they do not change the contract. Departures apply only if we confirm them in writing.

If you do not accept these terms, do not accept the quote. Visiting culticlayer.click or sending the contact form does not bind you.

2. Definitions

3. Quote and booking

A request via the form, [email protected] or 020 737 4821 is answered within 3 working days with a written quote. The quote stays valid for thirty days unless it states a shorter period. The slot is reserved only once acceptance and the deposit have arrived; until then it may go to someone else.

On a distance contract we confirm the booking on a durable medium (e-mail) with the core of the quote, in line with the pre-contract information duties in Book 6 of the Dutch Civil Code. We may refuse a request for a legitimate reason, for example a project that does not fit our 24 desk inputs, our 22 microphones or safety in the 38 m² live room.

By accepting a quote you confirm that you have read the essential features on the relevant service page: Vocal recording, Live band recording, Mixing, Mastering or Talk and podcast recording, and on the overview.

4. Services

We work by appointment in 4 rooms at Bilderdijkstraat 112 in Oud-West, Amsterdam. Hours: Tuesday–Friday 10:00–19:00, Saturday 12:00–17:00. Closed Sunday and Monday. The live room is 38 m²; there are 2 isolation booths. Talk sessions use up to 4 seats.

What a service includes — engineer, monitoring, export format — is on the service page and in the quote. Anything not listed sits outside the price. Extra time after the booked slot is charged only if you ask for it, per half hour started, at that service’s hourly rate. Options such as extra stems, a vinyl pre-master or a second mix variant are billed only if they appear on the quote or if you add them in writing.

Practical prep — lyrics, tempo, stem names — is in the guides, including the vocal checklist, band layout, delivering stems and loudness for streaming. Those guides are not part of the contract.

5. Prices and VAT

Prices on the site and in the quote are in euros, including VAT at 21%, unless we expressly state an amount excluding VAT for a professional. The binding price is the one on the accepted quote. Inclusive examples, for orientation:

• Vocal recording: €92 per hour, €310 for a half day, €565 for a full day
• Live band recording: €118 per hour including engineer, €890 for a full day
• Mixing: €175 per track offline, €85 per hour in the studio, €695 for an EP of up to five tracks
• Mastering: €68 per track, €520 for an album of up to twelve tracks
• Talk and podcast recording: €72 per hour, €265 for a session of up to two hours raw

Amounts excluding VAT appear on the quote on request, and as net figures on the site (for example €76.03 per hour of Vocal recording). We are not a tax adviser; your own VAT position remains yours. See also the disclaimer on price changes until acceptance.

6. Deposit and payment

On booking you pay 25% of the price including VAT. That is a deposit: it is deducted from the final invoice. We do not hold the slot without receiving it. Payment methods: bank transfer, and card at the studio. Consumers pay the balance on the session day. For services we deliver remotely (Mixing, Mastering) the balance is due on delivery of the agreed version.

Professionals pay within 21 days of the invoice date. Late payment attracts statutory commercial interest plus reasonable extrajudicial collection costs under the scale that applies in the Netherlands. Until payment is complete we may withhold the final files; working files stay archived under article 10.

Invoices show Culticlayer B.V., KvK 64084381 and VAT ID NL851421933B01. Questions about an invoice: [email protected].

7. Moving or cancelling by the client

Move or cancel by e-mail or phone, and confirm it in writing. Arriving late on the session day shortens the booked time; we cannot overrun if the next slot is taken. These rules do not limit the consumer’s withdrawal right.

8. Right of withdrawal

If you conclude the contract as a consumer at a distance (form, e-mail or phone) or off-premises, you have fourteen days from conclusion to withdraw, without giving a reason. That right does not apply to a contract you sign at the studio itself.

If you want the session or the service to start before that period ends, you must ask for that expressly. If you then withdraw, you pay a proportionate amount for what was supplied up to withdrawal. The right is lost for a service that has been fully performed within the period, where performance began after your express prior consent and you expressly waived the right. It is also lost for a service made to your specifications or clearly personalised — for example a mix or master already finished from your stems and notes.

Withdraw with an unambiguous statement to [email protected] or by post to Bilderdijkstraat 112, 1053 KW Amsterdam, for example with the form below. We refund within fourteen days of receiving the withdrawal, by the same means of payment, unless you agree otherwise.

Model withdrawal form

To Culticlayer B.V., Bilderdijkstraat 112, 1053 KW Amsterdam, the Netherlands, [email protected]:

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the following service:

• Ordered on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

9. How sessions run

You treat rooms and equipment with care and follow the engineer’s instructions. Smoking and vaping in the building are forbidden. We may stop a session if people’s or equipment’s safety is at risk; the booked time then remains due. Damage to studio gear caused by your fault or neglect is on you. Instruments and laptops you bring stay in your care; insure them yourself.

We work at moderate monitor levels, plan breaks and keep earplugs available. The live room is meant for a full rhythm section plus guitars and keys; how many people play at once depends on layout and bleed — see the band layout guide.

If we have to cancel a session (fault, a sick engineer, an incident on site), we tell you as soon as we can and offer a new date. If that date does not work, we refund every amount received within fourteen days. We do not swap the planned engineer without your agreement.

10. Files, delivery and archive

Unless the quote says otherwise, we deliver WAV 24-bit, via a download link or on a drive you bring. Deadlines for Mixing and Mastering run from the moment we have complete, playable files; they are counted in working days. What “complete” means for stems is in the stems guide.

We keep a copy of the sessions for 18 months after the last recording or delivery day, then we delete it. It is your job to secure the files during that period. Longer storage can be agreed in writing, for an agreed fee. While an invoice is unpaid we may withhold the final mix or master; the archive itself still runs for that period.

11. Revisions

Where the quote is silent, Mixing includes 2 revision rounds. A round is one bundled list of notes that we handle in a single pass. Extra rounds, or a new artistic direction after you have signed off a version, need a new price. Mastering follows the round stated on that service page, unless the quote grants more.

Revisions cover balance, edits that already sit in the files you sent, and technical mistakes on our side. They do not cover rewriting arrangements or re-tracking parts, unless we quote that separately. Streaming loudness targets can be prepared with the loudness guide; the binding target goes in the quote.

12. Intellectual property

Your works. Compositions, lyrics, samples and covers you bring remain yours or the rightholders’. You warrant that you have the permissions you need and you make your own filings with collective management organisations. The studio claims no copyright in your works.

The recording. Under neighbouring-rights law, the phonogram producer is whoever initiates the first sound fixation and bears responsibility for it. When you commission and pay for the session, that role is yours. To the extent the studio could claim rights in the fixation made for you, it assigns them once the invoice is paid in full.

Performers. Fixing and exploiting a performance needs the performer’s consent. You obtain that consent from singers, players and guests you bring. The same applies to a podcast or conversation with third parties.

Voice and artificial intelligence. We do not use your recordings to train, test or improve AI systems, and we do not make a voice clone without specific written authorisation from the person concerned.

Credits. We mention your name or project as a reference only with your written agreement. Photographs on the site are atmosphere images; see the legal notice.

13. Age and accompaniment

We welcome performers from 16 years of age. Anyone under eighteen attends with the consent of their legal representative; that representative concludes the contract and pays. Until eighteen, an adult stays for the whole session, unless the representative agrees otherwise in writing and the performer is 16 or older.

The website is not aimed at children. The contact form is for the person who books and pays.

14. Liability

We take reasonable care to perform the service in a professional way. The artistic result also depends on your preparation, arrangement and choices; we do not take on an obligation of result. Our liability arises only in the event of an attributable shortcoming, and only for direct loss that was foreseeable when the contract was concluded.

That cap does not apply in case of intent or wilful recklessness, does not apply to personal injury, and does not take away a consumer’s mandatory rights. Toward professionals our total liability per booking — except in case of intent or wilful recklessness — is limited to the amount including VAT of the relevant quote; consequential loss, lost turnover and lost opportunity are excluded.

We are not an insurer of your instruments or drives. Keep your own copies. Further reservations about the site itself are in the disclaimer.

15. Force majeure

Neither party has to perform if performance is impossible because of a circumstance that cannot be attributed to it, such as a long power cut, a public measure that closes the studio, or illness of the only available engineer when a substitute cannot reasonably be found. The prevented party gives notice as soon as it can.

The session moves to a date chosen together. If the impediment lasts more than twenty-eight days or no new date works, either party may end the contract; amounts received for services not performed are refunded.

16. Personal data

We process data under the privacy policy. The contact form runs through FormSubmit in the United States; the legal basis and the alternative (e-mail or phone direct) are set out there and in the legal notice. Your cookie choice is stored under key cltc_consent_v1 for 182 days; details are in the cookie policy.

If you are a professional and you give us data of guests, narrators or band members, the data processing agreement applies.

17. Complaints

Send a complaint in writing to [email protected] or to Bilderdijkstraat 112, 1053 KW Amsterdam, for the attention of Lars Hendriks. We reply within 3 working days. Technical or artistic objections to a delivery should reach us within fourteen days of receiving the files, so we can still repair them inside the archive window.

Culticlayer B.V. is not a member of a recognised dispute committee. If a consumer dispute stays unresolved, you may go to the competent court — for most amounts the subdistrict court (kantonrechter). Collective enforcement of consumer law sits with the Netherlands Authority for Consumers and Markets. We do not invent a mediator and we do not point to a platform that no longer exists.

18. Governing law and venue

These terms and the contract are governed by the law of the Netherlands. A consumer may, at their choice, sue in the court of their domicile at the time the contract was concluded or of the place of the damage, or any other court that mandatory law grants them, including the protection of the Brussels I recast Regulation when they live in another member state.

Disputes between professionals are submitted to the competent court in Amsterdam, unless mandatory law designates another court.

19. Final provisions

If a clause is void or set aside, the others stay in force and we replace it with a valid provision closest to its purpose. Not relying on a clause is not a waiver. We may change these terms; the version in force on the day you accepted the quote remains the one that applies to that contract. A new version is published on this page, with 1 October 2026 as the latest update date.

If language versions differ, the Dutch text prevails. The English page is a faithful translation for information. Questions about these terms: get in touch or read the FAQ and the legal notice.